Privacy policy

Privacy Policy for Evolved Ink Pty Ltd

Effective Date: 19th October 2024

Evolved Ink Pty Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with us, including through our website, studio, promotions, or competitions.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identifiable Information (PII): Name, email address, phone number, and postal address.
  • Financial Information: Payment details when you purchase products or services.
  • Purchase and Interaction History: Records of your transactions with us, including services booked, gift card purchases, and participation in competitions.
  • Promotional Entries: Information such as photos, names, and social media profiles used for competition participation and marketing with consent.
  • Device Information: When using our website, we may collect your IP address, browser type, and usage data.

2. How We Use Your Information

We collect and use your personal information to:

  • Process appointments, purchases, and payments.
  • Communicate with you about your bookings, purchases, and relevant updates.
  • Administer competitions and notify winners.
  • Send promotional offers, newsletters, and marketing materials (with your consent).
  • Improve our services through customer feedback and analytics.
  • Ensure compliance with legal obligations, including Victorian Gambling and Casino Control regulations.

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share it in the following instances:

  • Service Providers: We may engage third-party providers (such as payment processors) to assist with business operations.
  • Legal Compliance: If required by law, we may disclose your information to law enforcement, government agencies, or courts.
  • Marketing: With your consent, we may use your competition entries (such as photos) for promotional purposes.

4. Data Security and Retention

We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. Data is stored securely and only accessible by authorized personnel.

We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You can ask us to update or correct inaccurate information.
  • Withdrawal of Consent: You may opt-out of marketing communications at any time.
  • Deletion: You can request that we delete your personal data, subject to legal or business obligations.

To exercise these rights, contact us at info@evolvedinkgeelong.com.

6. Cookies and Online Tracking

Our website may use cookies to improve user experience and analyze web traffic. You can control or disable cookies through your browser settings, but doing so may affect your experience on our site.

7. Third-Party Links

Our website and marketing materials may contain links to external sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be communicated through our website or by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

Evolved Ink Pty Ltd
64 Little Malop St, Geelong 3220
Email: info@evolvedinkgeelong.com
Phone: 0447 256 544